Thank you for your interest in my work. Please read these Terms & Conditions carefully before ordering any products from me. You should understand that by ordering any of my products, you agree to be bound by these Terms & Conditions. By placing an order with me, you warrant that you are at least 18 years old. I reserve the right to amend any information without prior notice.
On custom orders, a deposit of 50% of the total invoice is required before I start working on your custom piece (the custom quote is valid for 30 days). The balance is due upon completion of the piece and before the delivery. The deposit is non-refundable. I accept payment by credit card, check, bank wire transfer, or through PayPal (you will have to add 2,9% of the deposit + $0.30 to the total, to cover their fees).
I offer to repair any pieces that were purchased online from me. Repairs of jewelry not purchased from me may be considered upon consultation and review. Please, contact me to receive a repair quote. Costs of shipping are not included in the quote.
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All sales are Final Sales. However, I want you to have a pleasant experience. I understand that in some exceptional situations you may be considered for a return on a non-custom jewelry piece. In such a case, I could accept returns only with a preauthorization via e-mail, contact form request, or telephone. Returnable merchandise is good for credit, if returned within 14 days of purchase and only on merchandise that is new and unworn. Customer is responsible for shipping the fully insured product back to me. In case of return neither the original shipping cost nor the return shipping cost will be repaid. Please, contact me if you have any questions.
Custom jewelry pieces are Final Sales and are non-returnable.
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Orders will be shipped within a few days of placed. Please, understand that since my pieces are singular and unique pieces, occasionally, an item may have been sold already by the time you place your order and it’s been updated in my website. In such case, a full refund will be guarantied; no questions asked.
When confirming the order, please provide your full shipping/billing address, including your name, a valid e-mail address, and a telephone number where to contact you about your orders. You can place your orders directly through PayPal within my site, but I would recommend that, in addition, you provide me with your contact information on a separate e-mail, just in case I need to contact you about your order.
Shipping costs for pieces under two-hundred USD ($200) are the responsibility of the customer; FREE shipping is applied to pieces above $200. Shipping costs range between $10 and $14 for USPS Priority Mail (2 – 4 business days), within the continental US. Special delivery can be arranged. Shipping for international orders will vary depending on the country and it would be added to the total cost; customers will be notified prior shipment.
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I will never sell or share your information with anyone, or with outside companies and third parties. The information that you provide while ordering is only used to process and ship your order. You may opt in and register in an email list that may be used for promotional mailings or notifications. You may opt out at any time.
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